Call Toll Free: 1-866-238-6648 for
deposit and withdrawal assistance.
 Deposit
for Sportsbook, Casino, Racebook and Poker Room
In order to begin wagering, you need to make a deposit
with us. Using the funds that are on deposit, you can
wager on sporting events, casino games, horse races
and our Poker Room. You are free to withdraw those funds
at any time, 24 hours a day, 7 days a week.
Deposit Tips
- The minimum deposit online is $20.00.
- The maximum deposit is $1,000 a day and $6,000 a
month. Monthly limits may be increased if requires.
- You are free to withdraw any funds you deposit,
at any time, 24 hours a day, 7 days a week.
- Note: There is a maximum.of 5 deposits or 4 failed
attempts per 24 hour period. If you have a failed
attempt we highly recommend using another card to
avoid reaching the 4 failed attempts which will prevent
further transactions for a 24 hour period.
VISA
Credit Cards are processed right online in just a few
seconds when you login and use our processor.
Visa details
- We will process your Visa within seconds online.
- There are never any fees for this service.
- Maximum deposit is $1,000 per credit card per day
and a maximum of $6,000 per account per month online.
There is a $20 minimum.
- We can increase your monthly account limit to $12,000
by filling out this
form.
ECOCARD
EcoCard is an e-wallet solution that can be used to
deposit to and withdraw from your Sportsbook account.
You must have an registered, active EcoCard account
to use this method. Your EcoCard account can be funded
with your bank account as well as credit or debit cards.
You must first make a deposit to your Ezbets.com account
with EcoCard before you can cash out via this method.
For more information on how to set up a EcoCard account
please contact
us.
Know Your Customer
In order to maintain the highest level of security, we require all our members to provide us with certain documentation in order to validate their accounts.
Why do I need to provide documentation?
There are several reasons. We at ezbets.com are committed to providing a socially responsible platform for recreational gaming. All of our members must be 18 or older and we are bound by our licensing agreement to verify this.
Secondly, as a respected online and global company it is in our interests to guarantee maximum security on all transactions.
Thirdly, our payment processors require that our policies are in line with international banking standards. A proven business relationship with each and every member is mandatory for the protection of all parties. Our licensing agreement also obliges us to comply with this.
Finally, by ensuring that your account details are absolutely
correct, the inconvenience of 'missing payments' can be
avoided. It can take weeks (and sometimes months) to trace,
recall and resend using the correct information. This
lengthy process also results in additional fees from our
processors.
What documents do I need to provide?
Proof of Identity: Photo ID such as a passport or Driver’s License is preferred. If you don’t have either of these, certain other official identification cards may be permissible. These will be reviewed on a case-by-case basis.
Proof of address: Your government issued ID (passport or Driver’s License) may also serve as proof of address if all details are clear,
if it has not expired and if the address on the ID matches the one on your account. If the address on your ID is different from the one on
your account then we will require additional proof of address. A recent utility bill (water, electricity, cable, cell phone) in your name is
best, but a bank statement or credit card statement is also acceptable. The bill or statement must be less than 6 months old.
When do I need to provide these documents?
We greatly appreciate your cooperation in providing these at your earliest possible convenience to avoid any delays in processing your transactions. We must be in receipt of the documents before any cash transactions can be sent back to you. Under special circumstances we may require the documents before further activity (deposits and wagering) can take place on your account.
These documents need only be provided once and will last a lifetime on your account, enabling flexible deposit options and fast-tracked withdrawals.
How can I send you these documents?
Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then upload the files using our secure form here, or just attach them to an e-mail to the following address: documents@gamingsupport.net
The attachment or attachments should not exceed 5MB in total and ideally should be much smaller.
How do I know my documents are safe with you?
The security of your documentation is of paramount importance. All files are protected with the highest level of encryption at every step of the review process. All documentation received is treated with the utmost respect and confidentiality.
We’d like to thank you for your cooperation in helping us make "yoursite".com a safer place to play. As always, if you have any questions about this policy, or anything else, don’t hesitate to contact us using the help links above.
Kind regards,
The ezbets.com Team.
Withdrawal Policy:
eWallet Payment Solutions
WIRE TRANSFER
Minimum Withdrawal: $50.00
Maximum Withdrawal: None
Processing Time: 5-7 Days Business Days
Fees: Your first withdrawal requested per calendar month will
be free of charge. Subsequent requests less than $2,000.00 are subject
to a $40.00 processing fee. Requests of $2,001.00 or more are subject
to a 2% processing fee. In the cashier, click on the wire transfer
icon to enter your banking details online.
Note: Additional banking fees may be charged while funds are in transit to you, we do not cover these fees.
You will need to provide a voided check or statement before we can process your withdrawal via wire transfer.
ECOCARD
Minimum Withdrawal: $50.00
Maximum Withdrawal: None
Processing Time: 24-72 Hours
Fees: Your first withdrawal requested per calendar month will be free of
charge. Subsequent requests processed in a calendar month will be subject to a 1% fee.
Note: For U.S. Members only. You must
first make a deposit to your Ezbets.com account with
EcoCard before you can cash out via this method.
Click here to access our Live
Chat for details on how to set up a EcoCard account.
Our staff is available 24/7 to help you with your transactions.
USE MY WALLET
Minimum Withdrawal: $50.00
Maximum Withdrawal: None
Processing Time: 24-72 Hours
Fees: Your first withdrawal processed each month,
regardless of method, will be free. Subsequent requests
processed in a calendar month will be subject to a 1%
fee.
CHECK/GIFT CARD
Minimum Withdrawal: $50.00
Maximum Withdrawal: $2,500.00
Processing Time: 6-10 Business Days
Fees: Your first withdrawal requested per calendar month will be free
of charge. Subsequent requests will be subject to a standard check-cutting
fee of $40. All checks will be sent via a courier service. When you request
a check you may receive a Gift Card instead, a Gift Card allows you instant
access to your funds.
Members must cash all checks within 45 days of the delivery
date. After this time, we will not assume responsibility for any issue related
to cashing the check and will not replace the payment or cover any fees incurred
during the withdrawal process.
MONEYBOOKERS
Minimum Withdrawal: $50.00
Maximum Withdrawal: None
Processing Time: 24-72 Hours
Fees: Free
Notes: Before you are eligible to receive a
withdrawal to your Moneybookers account you must first have
made a deposit to us via that method. You will then see Moneybookers
listed as a withdrawal option in the Cashier.
Click here
to go create an account with Moneybookers.com
NETELLER
Minimum Withdrawal: $50.00
Maximum Withdrawal: None
Processing Time: 24-72 Hours
Fees: Free
You must request your NETeller withdrawal through our onsite Cashier and not via the NETeller website. There is no maximum request. If you do not have a NETeller account, please open one by going to www.neteller.com
Notes: Members outside North America
only.
Click here to
go create an account with Neteller.com.
Withdrawal policy updated August 18th, 2009.
Withdrawal Information
To process your payout we require the following:
- A copy of a valid form of ID (Driver’s License or
Passport)
- Copy of utility bill showing your name and address
We only require you to submit this information ONCE. We
securely file your information for future withdrawals
so you never have to re-submit information.
You can submit the required information via:
When processing your withdrawal, we may send some funds
back to a credit card if it was recently used for a
deposit.
The timeframe for you to receive your payouts will vary
depending on the method selected and current number
of requests. While we work to have your payments processed
as quickly as possible, some may take longer than specified.
PIN-Personal Identification Number
In order to ensure that you are the only person who
can withdraw funds from your ezbets.com account, you
must enter your Personal Identification Number (PIN)
before you can make a withdrawal.
This number was sent to you via email when you signed
up. If you have forgotten your PIN, please call as at
866-238-6648 to request it.
Remember, before you request a withdrawal; please make
sure your address is up to date.
Bonus Rules:
Our rules state that all bonuses and corresponding
deposits must be wagered 2 times before the bonus can
be withdrawn. For example, if one deposits $500 and
gets a $50 bonus, they must simply make wagers totalling
$1100 before they can withdraw the $50 bonus.
Cash Transfer Deposits
You can now make a local cash transfer to fund
your account. To use this deposit method, please click
here to access our Live Chat and get full instructions
on this funding option.
Or just give us a call Toll Free at 1-866-238-6648 and
we'll tell you what to do.
Remember, we'll add 10% to your first deposit with us.
For example, deposit $500 and you'll get $50 free!
Call Toll Free: 1-866-238-6648 for
deposit assistance.
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